Duall Master
The building operations and security command platform for modern sites
Duall Master gives operators one secure, realtime system for controlling access, managing people and movement, linking video and intercom workflows to live events, and running daily site operations across modern sites.
Live proof
Doors, people, visitors, video, and alerts resolve into one operational timeline.
In production across
See deployment references →Platform model
Built as a platform. Adopted as modules.
Duall Master is a shared foundation for identity, permissions, devices, events, audit, integrations, and realtime operations with modular products on top. Customers can start with one urgent need, then add adjacent modules without changing systems or operating models.
Module stack
One operating picture, assembled module by module.
Shared foundation
Live operations layer
Access, visitors, parking, video, intercom, and audit events resolve into the same command surface.
Modules
Start where the operational need is clearest
Access Control
Control doors, gates, turnstiles, lifts, and critical access points from one realtime system.
Visitor Management
Run invitation, check-in, approval, and access flows without paper processes or disconnected tools.
Attendance
Turn identity and real access events into usable workforce attendance records.
Parking
Manage vehicles, entry points, sessions, and operator visibility in one place.
Video Management (VMS)
Connect video operations to live events, alerts, review, and incident response.
Video Intercom
Connect intercom workflows to identity, access, and operator response.
Signal
Door, visitor, camera, parking, and device events arrive as realtime operational signals.
Context
Each event carries identity, zone, policy, site, and linked module context.
Action
Operators respond with governed actions that are recorded for audit and review.
AI Assistant · platform capability
Your operators ask. The platform acts.
A natural-language AI Assistant that doesn't just answer — it onboards the new hire, revokes the lost card, invites tomorrow's visitor. Every action is explained, previewed, and confirmed under the operator's own RBAC and audit trail. Zero write credentials. Operator JWT forwarding. PIN re-auth on HIGH-risk actions.
Meet the AI Assistant →Operator
"Onboard An Nguyễn in Marketing, give them Floor 3 access."
AI Assistant · preview
About to do 2 actions:
- Create user "An Nguyễn" in dept. Marketing
- Assign to access group "Marketing Floor 3"
Risk: standard · Audit: logged under your identity
✓ Done — 2 records created
user_id: 4f2… · group_id: a91… · welcome email sent
Operating workflow
Signal to context to action
- 01
A visitor arrives outside the scheduled window and the access attempt is flagged immediately.
- 02
The operator sees host, identity, access zone, camera, and previous activity in one context panel.
- 03
A temporary access decision, note, and linked video review are written back to the event timeline.
Homepage command model
Live operations should feel calm under pressure.
Tap any layer to see how it helps a buyer evaluate the platform.
Signal
Doors, visitors, cameras, intercoms, parking, and devices generate live operational signals instead of isolated alerts.
01Signal
Doors, visitors, cameras, intercoms, parking, and devices generate live operational signals instead of isolated alerts.
02Context
Each signal becomes useful because operator, person, role, site, zone, policy, and related module records are shown together.
03Action
Teams approve, deny, review, escalate, annotate, or link evidence without leaving the command surface.
04Audit
Every decision keeps the who, what, when, why, and related evidence needed for handoff, reporting, and investigation.
Example operating model for buyers: site signals become context, action, and audit without forcing operators through separate tools.
Why teams choose Duall Master — secure, operate, manage
Secure
Protect people, sites, and assets with controlled access, Video Management (VMS), Video Intercom, auditability, and security-grade operations.
Operate
Run sites in realtime with live events, parking and movement visibility, device status, and faster response.
Manage
Handle identities, visitors, attendance, permissions, and recurring workflows with less manual work and better consistency.
Why teams choose Duall Master
One command surface for daily operating pressure
One command surface
Doors, visitors, parking, cameras, intercom, and AI actions in one tenant-scoped operator UI.
Realtime by default
NATS JetStream + MQTT spine — operators see what is happening now, not what already happened.
Security-grade foundation
Immutable 2-year audit hypertable, replay-detected JWT rotation, AES-encrypted secrets.
Modular growth path
Six plugin-gated modules. Start with one urgent need; the rest slot onto the same identity + audit layer.
Integration-ready ecosystem
Hanet, MediaMTX, MQTT, OAuth, S3-compatible storage, webhooks, and a tenant-scoped REST API.
Flexible deployment
Cloud, on-prem with Ollama, or hybrid — the security model travels with you.
AI Assistant that takes action
Natural-language operator workflows under explain → preview → execute with full audit.
Solutions
Designed for modern sites
Duall Master fits environments where physical security, operator clarity, and deployment trust all matter.
Office & commercial buildings
From a single office building to a multi-site commercial portfolio, Duall Master helps teams operate access, visitors, parking, video, and daily workflows from one command surface.
Explore context →
Residential & mixed-use
Duall Master supports resident movement, guest approvals, vehicle access, security desks, and mixed-use operating needs on one secure platform.
Explore context →
Industrial & factory sites
Factories and warehouses need controlled movement, attendance records, contractor visibility, and reliable operations under real site pressure.
Explore context →
Campus & education
Education and institutional environments need safe movement, visitor visibility, attendance context, and fast operator response across distributed spaces.
Explore context →
Healthcare, government & security-sensitive sites
For healthcare, government, and sensitive facilities, Duall Master emphasizes tenant isolation, RBAC, auditability, deployment control, and reviewable operations.
Explore context →Proof points
Shared identity and policy
Users, credentials, roles, companies, and site structure stay consistent across modules.
Shared realtime operations
Operators can see what is happening now, not only review logs later.
Shared command surface
Doors, visitors, cameras, parking, intercom, and alerts belong in one operator workflow.
Shared deployment model
The same product supports cloud, on-premise, hybrid, and security-sensitive environments.
Shared intelligence layer
Assistive search, investigation, and summarization build on permissioned events and data.
Shared platform evolution
New modules and vertical-specific experiences can grow from the same foundation.
Integration-ready by design
APIs, event flows, and connectors help customers modernize in phases.
Delivery model
Deploy with local delivery partners
Duall Master remains the product and platform owner while local system integrators, deployment partners, and integration partners support implementation, rollout, and in-market execution. Customers can modernize in phases with teams that understand site operations and enterprise integration.
Next step
See how Duall Master fits your site
Start with the modules you need now, then expand on one secure platform for site operations and security.